Frequently Asked Questions

Everything you need to know about shopping with Peggy Concept Store.

What is the standard shipping timeframe?

We process orders within 1-2 business days. Standard shipping typically takes 3-5 business days for domestic orders and 7-14 business days for international deliveries.

How do I process a return or exchange?

We offer a 30-day return policy. Items must be unworn, with original tags attached. Please visit our returns portal to generate a prepaid shipping label.

How do I know which size will fit me best?

Each product page includes a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment options via Klarna and Afterpay.

How can I track my order?

Once your order ships, you will receive an email confirmation with a tracking number and a link to monitor your package's progress in real-time.

Are your products ethically sourced?

Peggy Concept Store is committed to sustainability. We partner with manufacturers who adhere to fair labor practices and prioritize eco-friendly fabrics in our collections.